Support for families

How can school help?

If you, your child or family needs help with anything at all, you can speak with any of our staff. Life can throw us all challenges from time to time but we’re a community and here to help each other. Please lean on us. Class Teachers and Senior Leaders are outside at drop off and collection every day and happy to have a chat or point you in the direction of further support.

Struggling with uniform?

Worried about other costs?

Is your child finding coming into school difficult?

Is life throwing your family challenges and you need someone to chat with?

We promise to listen, be kind and always with no judgement.

We are free to listen, to refer you to trusted local services, support financially or help navigate complex situations every step of the way. With open communication, a caring ethos, and a network of resources, we ensure every family feels heard, respected, and supported within our school community.

Uniform

Please help yourself to anything in our Drop and Swap trolley in the school foyer! We have an endless supply of uniform, we are keen to recycle and for it to go to a new home.

There are lots of other services in Shropshire here to help!

Worried about the Cost of living?

There is support via this Shropshire Council website HERE

Shropshire Support Service available to Parents/Carers

The Shropshire Family Information Service (FIS) is a free service from Shropshire Council which brings together loads of useful, local information for families, to help take the stress out of things like finding:

Childcare or baby and toddler groups
Events, clubs, activities and fun things to do in the school holidays, for all ages
Special educational needs and disabilities (SEND)
Food Shares
Swimming sessions
Parenting support for understanding your pregnancy, your child/teen, their sleep, their mental health
Family finances and the cost of living
Family support such as relationships, bereavement
Physical health, emotional wellbeing and mental health support
Family relationships

Check out the Family Information Service Directory

Family Information Service telephone helpline

The FIS telephone helpline is available:

Monday: 9am to 6pm
Tuesday to Friday: 9am to 3pm

Families can call the helpline and speak to a trained advisor who can undertake research and pull together tailored information, which can be emailed or posted out to the family.

Call 01743 254400.

Email Family Information Service

The FIS has a dedicated email address to send through requests for information and enquiries. This mailbox is monitored throughout the day. The email address is ShropshireFIS@Shropshire.gov.uk

Free Courses for Parents

The Family Grapevine Directory

Check out all childcare services in Shropshire HERE

Extra Help Services in Shropshire for Children and Families

We all want to act early and as soon as possible to provide support where problems are emerging for children, young people and their families.

The type of things Extra Help can support with include:

* Concerns about child’s health, development or behaviour
* How a child is doing at school
* Housing or financial pressures
* Children who may be affected by domestic abuse, drugs, alcohol, ill health or crime

If you are concerned about a child or would like some advice and support, call 0345 678 9021 today.

Please see the Early Help web page

Family Help Coffee Mornings

It’s fair to say that all parents from time to time need some help and support with issues that impact on family life. There is help and support available in Shropshire through our Family Help coffee and chat drop ins.

You can get free Information, advice and support on all aspects of family life, at our Family Drop-Ins. You can chat, have a cuppa and see how we can help you with: